The history of Lloyd's
began with Edward Lloyd's coffeehouse in 1688. His clientele included merchants
and ship owners who had both cargo and vessels needing insurance protection
when at sea. Mr. Lloyd’s establishment quickly evolved into a meeting place
where these businessmen searched for insurance brokers to place coverage for a
variety of "perils of the sea" through financial arrangements with
wealthy and reputable businessmen.
Character and integrity
were important because these wealthy businessmen "underwriters," who
agreed to invest in the ships and cargoes, put up their personal fortunes as
collateral to pay their share of any covered claim. On the other hand, these
underwriters shared in the profits if the voyage was successful and without an
incident.
Note: The term "underwriter," according to some accounts,
came from the practice of persons agreeing to insure a ship and/or its cargo by
writing his name (signature) "under" the name of the applicable
vessel.
Lloyd's of London has long
been identified with British history and the growth of worldwide commerce.
Lloyd's is an international insurance market, located in London, England.
Its members cooperate and compete with one another and with other insurance organizations.
The major market groups at Lloyd's consist of:
- Aviation – includes
airports, global aviation, general aviation, aviation products, satellite,
war and terrorism coverage
- Casualty – includes
accident and health insurance, D&O, employer’s liability, general
liability, medical malpractice and other professional liability
- Energy – includes
traditional sources such as oil rigs (on and off-shore), refineries and
green (renewable) energy (such as solar and wind).
- Marine – includes cargo,
hull, marine and liability
- Motor – includes company
fleets, collectible and vintage vehicles, high-value (such as unique and
custom) vehicles as well as high-risk driver exposures
- Property
- Reinsurance
In addition, Lloyd’s has a
market that handles short and long term life insurance.
The Corporation of Lloyd's is a society originally incorporated
under the Act of Parliament of 1871. The Corporation is not an insurance market
or placement facility itself. It provides the premises, shipping information
services, administrative staff and other facilities that enable the Lloyd's
insurance market arrangement to transact insurance business efficiently and
effectively. These transactions are actually done by thousands of Lloyd's
members.
Approximately one-third of the membership is actively
involved in the market’s insurance transactions. The remaining members are
considered not active, meaning that they provide capital but do not actively
place business in any Lloyd’s market. The underwriters are members of more than
80 underwriting syndicates and only they can accept and transact business. Each
syndicate is managed by an underwriting agent and his representative who
operate within the underwriting room at Lloyd's, accepting business on behalf
of the members of that syndicate. Some agents underwrite for more than one
syndicate. Most syndicates write either Marine or Non-Marine business but some
write both.
Note: Lloyd’s
also has several, additional managing agents who are dedicated to handling
syndicates that are running off its business.
LLOYD'S FINANCIAL LIABILITY
The financial liability
structure supporting a Lloyd's policy is unique and unmatched anywhere else in
the financial world. Lloyd's maintains substantial deposits of money and
financial instruments in several layers, called the Chain of Security. It
consists of individual syndicate and collective assets that help guarantee
prompt payment of covered losses and claims.
Underwriting Deposits
New Lloyd’s members must
make an initial deposit of cash or certain approved securities. The amount of
this deposit is based on the anticipated volume of business to be underwritten
and it must always keep pace with the volume of business each member accepts.
The Committee of Lloyd's, elected by its members to administer and attend to its
financial affairs, establishes the maximum annual premium income for each
member. If a member exceeds the established and approved premium limits, the
Committee requires an appropriate deposit increase to support the larger
premium volume. These deposits are held in trust and are available only as
security for incurred losses and other underwriting liabilities.
Premiums Trust Fund
The members’ deposits are
handled under a fund in accordance with a trust deed approved by the United
Kingdom Department of Trade and Industry. The trust funds can be withdrawn for
only the following reasons:
·
to pay claims
·
to return premiums
·
to pay for reinsurance
·
to pay expenses
·
to distribute ascertained profits
If a member becomes insolvent, all remaining available trust
funds are used to pay any liabilities owed to that member’s policyholders. The
general creditors of a member have no claim on that member's trust funds until
all outstanding policyholder obligations have been completely met. Underwriting
loss reserves are increased and added to from the underwriting profits of a
member.
Lloyd's Central Fund
The
Central Fund is intended to meet the remaining underwriting liability of a
member declared insolvent or having inadequate security and personal assets to
meet his underwriting commitments. It is funded by mandatory, annual
contributions from all members and, when needed, is supplemented by a levy or
assessment applied to every member or syndicate.
Lloyd’s Annual Audit and Accounting Method
Each
Lloyd's member is subject to an annual audit. Its objective is to identify and
address any weaknesses or shortcomings in the financial structure of a given
syndicate. The Committee of Lloyd's examines the underwriting accounts of each
member. If the audit reveals insufficient funds or assets, the member must
either provide additional security in amounts required by the Committee or
cease all underwriting operations.
Lloyd's is
unique in this area in that it uses a three-year accounting method. That method
is based on underwriting years of the account, each covering risks where the
premium was accounted for during a specific calendar year. Losses paid during
the second and third years of coverage revert back to the original year of the
account, rather than being debited to the year of loss payment. No collected
premiums are released from an underwriting year of account as a profit until
after the end of the third year. At that time, the account is closed and the
required reserves carried forward to a later year to meet any unsettled losses
for that year.
The annual
audit requires a check of loss experience for both open and closed years at
their respective stages of development or maturity. Open years are checked at
the 12th, 24th and 36th months of their existence. It is believed that the
three-year method has a number of advantages when compared to a one-year
system. The three-year method makes closing an account after 36 months more
accurately reflect mature losses and earned premium and any return premiums
accounted for more accurately. With this approach, a greater proportion of
losses on the account will have been settled and remaining outstanding losses
will be more accurately measured. Finally, this approach provides a more
accurate means to establish loss reserves at the end of each year. Audits
address a wide array of concerns including:
- Accounting
and General Finance
- Accounting
Transactions
- Aggregate,
Risk and Premium Bordereaux Analysis
- Claims
- Compliance
and Governance
- Documentation
- IT and
Data Security
- New
recommendations
- Review
of any previous recommendations
- Underwriting
The audit report also includes
extensive appendices with additional details and supplemental information.
INSURANCE PLACEMENTS AT LLOYD'S
Lloyd's
transactions involve millions of premium dollars every day and come from every
continent. Authorized Lloyd's brokers, coverholders (an authorized
intermediary) or open market correspondents are the only parties with direct
access to the Lloyd's market.
When a
Lloyd's broker begins to arrange coverage on behalf of a client, it is done
using a “slip” (a relatively simple document that gives the basic details of
the risk to be placed). The broker then goes into the Underwriting Room of
Lloyd's and approaches one or more lead syndicate underwriters who specialize
in the type of risk he is trying to place. The underwriter asks pertinent
questions about the risk and, if interested in providing coverage, suggests a
rate for the exposure. Negotiations then begin in earnest to arrange for the
optimum price and coverage terms. Often, more than one syndicate participates
in coverage or other syndicates are sought if agreeable terms are unavailable.
When all
parties agree on a premium or rate, the underwriter "takes a line" by
writing on the "slip" the share of the risk he accepts for his
syndicate, along with the premium or rate and his initials. If the cover
required is large, as is often the case, the "lead" underwriter
usually accepts part of the risk instead of all of it. The broker then moves
around the Underwriting Room with the "slip" and attempts to persuade
other underwriters to take portions of the risk at the same rate or premium
until the commitments cover 100% of the risk or exposure. At times, the broker
will "over complete" the risk. This is done to provide room for
needed future limit increases as well as to give as many underwriters as
possible the opportunity to participate on the risk. The proportion of
participation by each syndicate is then adjusted so that the coverage totals
100% (along with allowance for future coverage increases without involving
other underwriters).
The degree
of trust and confidence between brokers and underwriters is illustrated by the
"slip." Initially, the "slip" is the only written evidence
of an agreement to insure between the parties. The broker knows that a
legitimate claim will be honored, if necessary and before an insurance policy
is issued, when the "slip" contains the initials of the underwriters.
In years past, all insurance policies at Lloyd's had to be personally signed by
the individual underwriters accepting a share of the risk. Today, the Lloyd's
Policy Signing Office checks policies and compares them against the
"slips," signs them on behalf of the involved syndicates and marks
them with its official seal.
THE LLOYD'S UNDERWRITING ROOM
The hub
for underwriting activities at Lloyd's of London is its modern headquarters
building. The 20-story glass and steel building is located in the heart of the London financial district.
The London Insurance Market Network is the name given to the vast array of
electronic technology used at Lloyd's and throughout the London market. It includes a number of
services, such as electronic mail, electronic data interchange, interactive
inquiries and access to commercial information databases, among others. This
screen-based electronic interchange allows the Network to embrace the global market
to include standardized information, requests for quotes, claims advice,
settlement services and funds transfers.
Electronic technology has
replaced much of the personal contact that used to be essential to making
coverage commitments characteristic of the Lloyd's system for more than three
centuries. In spite of this development, personal contact, communication and
commitments continue because these characteristics are part of the trust and
integrity of the Lloyd's arrangement and system.
The Underwriting Room at
Lloyd's has retained the traditional layout and arrangement of functions that
existed when it first began. One wall is devoted to the Casualty Board,
referred to as the "chamber of horrors." This is where special
reports, faxes and telegrams from around the world are posted with news of
maritime and aviation casualties and more general disasters and occurrences
such as strikes, floods, earthquakes, hurricanes or tornadoes and catastrophic
fires. The underwriters take special note of these events and the events of a
given day profoundly affect the atmosphere and working of the Lloyd's insurance
market. This information is the result of the work of the Lloyd's Intelligence
Department, widely recognized as the world's fastest and most accurate news
gathering system. Reports are compiled and submitted by Lloyd's brokers, not
insurance producers, around the world and are dispatched by the latest or most
effective method of communication.
The
center of the Room contains a lectern that holds the Casualty Book. This is a
large volume in which a clerk enters the major marine casualties of the day, as
they occur, using a traditional quill pen. In the middle of this unique and
unusual business setting are men wearing livery, a distinctive uniform worn by
male servers, and called "waiters" as was the case with the staff in
the original coffeehouse.
Lloyd's
is a blend of the old, traditional methods and the new, including the latest
technological developments, that produces a product based on modern techniques
superimposed on time-tested methods. For example, "calling," which is
the way brokers contact their colleagues, dates back to the original coffeehouse
days when a boy read notices from a pulpit. At a later date, a waiter called
the names of brokers through a megaphone. Today, a microphone is used at the
Caller's Rostrum. When a broker hears his name over a speaker system, he
signals his location using screens in the Rostrum and in the Gallery using an
electronic system.
Underwriters
in the Room sit at wooden pew-like desks, known as "boxes." These are
another survivor of the original coffeehouse days. Most underwriters occupy
surprisingly small spaces, but millions of premium dollars can be transacted in
even the smallest box each year. Marine, Motor and Aviation business is
transacted on the ground floor. Non-Marine boxes and business transactions
occur in the immense gallery that circles the upper story of the Room.
Lloyd's
maintains its long-standing traditions and habits because they are practical
and still work. A waiter is easily recognized when needed. The Casualty Book as
devised is a practical and handy work reference. In a city where floor space is
precious and carries premium prices, the boxes are as inexpensive, practical
and convenient a use of space as anything and a more convenient and accessible
arrangement in which to transact business could not be devised.
The
accumulated knowledge, expertise and skill of the individuals both in the boxes
and between the different syndicates are a particular and special strength of
the organization. It creates a special environment for the free and spontaneous
exchange of ideas. In addition, Lloyd's takes a special and deserved pride in
its history, its trappings and its traditions.
CORPORATE CAPITAL
Starting in 1994,
corporate investors were allowed admission to Lloyd's as members for the first
time in its history. The parties supporting this change believed that corporate
investors were needed in order to reduce or eliminate further erosion of
Lloyd’s capital base. At the time, the market capacity of Lloyd's had dropped
from over $21 billion to only $13.5 billion.
The parties that
expressed interest in such a corporate investment were combinations of
insurance brokers and other financial entities, such as investment banks. These
combined ventures were formed into companies that invested in Lloyd's. Other
corporate membership came from existing names that incorporated themselves, or
pooled their resources with other names to form a corporation. Corporate
investors have limited liability, unlike the unlimited liability of individual
names, and are protected from losses over their authorized capital at Lloyd's.
Investors incorporated within the European Economic
Community were required to have a minimum capitalization of 1.5
million pounds.
LLOYD'S CURRENT STRUCTURE
Lloyd’s consists of its
various members (both non-corporate and corporate) and the market, the
structure that facilitates its myriad insurance and reinsurance transactions.
The overall structure of Lloyd’s is made up of its Council (including reporting
committees) and its Directorates (see below).
The Council of Lloyd’s
is, essentially, its executive leadership to which reports the Franchise Board
(which oversees the Market Supervision and Review Committee, the Investment
Committee and the Capacity Transfer Panel) as well as the following committees:
- Lloyd’s Appeal Tribunal
- Nominations
- Remuneration
- Audit
- Enforcement Board
Lloyd’s functions are
facilitated by six large departments, called Directorates:
Corporate Services
This umbrella consists of departments that handle
auditing, business and strategic planning, marketing, personnel (human resources)
and governance.
Finance, Risk Management and Operations
Monitors Lloyd’s
financial stability, resources and assets use.
International Markets
Oversees Lloyd’s
international operations (other than North America),
pursues business opportunities and monitors new exposures via emerging markets.
Market Operations
Essentially handles
initiatives designed to keep Lloyd’s operations (particularly work processes) efficient
and competitive.
North America and General Counsel
Handles Lloyd’s legal
services, relations with U.S.
managing agents, oversees Lloyd’s North American operations and deals with
Lloyd’s government and regulatory affairs.
Performance Management
Oversees review of
syndicate performance, monitoring asset levels with regard to risk levels and
ensures compliance with underwriting and service guidelines
KEEPING TABS ON THE FUTURE
Many aspects of Lloyd’s corporate functions involve seeking
opportunities and focusing on maintaining its viability. Two specific
initiatives reflect this focus:
Lloyd’s 360 Project – This project involves, primarily,
research and educational initiatives that focus on global insurance and risk
topics, including hosted live and cyber presentations with subject expert
panelists and debates, production of white papers and support of non-Lloyd’s
groups.
Emerging Risks – Lloyd’s devotes significant resources on
monitoring and researching ways it can educate the public and create products
to assist in handling developing risks. Recent information provided by the
organization dealt with topics such as:
- Data
Loss
- Bedbugs
– rising exposures and available insurance
- Impact
of population growth
- Controlling
business costs created by obesity
- Changes
in areas targeted by hackers
- Social
networking risks