Professionals, such as doctors,
lawyers and accountants, along with a growing number of other occupations, need
special insurance protection. Besides the grand old professions, pharmacists,
architects, engineers, opticians, beauticians, insurance agents, and various
types of consultants are targeted by lawsuits due to the high standard of
accountability under which they operate.
In most instances, a general or
commercial general liability policy will protect a business against damage or
injury their actions may cause to others. However, this type policy is designed
to handle loss associated with fairly generic and low-risk activities. Examples
are customers who cut their hands on a sharp edge of an office's reception desk
or a customer who is hurt when she collides with a clerk who is stocking a
shelf. Much more is at stake with professional activities such as the
following:
Expert
Status–Persons who need professional
liability coverage are those whom the general public depend upon as experts.
They provide assistance with special issues such as personal health, expensive
business transactions, or personal crises. Many of these situations also involve
a high-level of emotion. When something goes wrong, it is much more likely that
a client will pursue "justice" through the courts.
Reputation–Any claim a client makes against a professional involves
that individual's reputation. In many instances, paying a claim bears the
stigma of admitting to a mistake. The professional may suffer from a lowered
status and could face sanctions from related professional associations or
regulatory authorities. Further, many professionals are proud of their standing
and their abilities; admitting being wrong is usually fiercely resisted.
Defense
Costs–Defending against claims of
professional error or incompetence is usually very expensive and
time-consuming. Trials will generally involve expert testimony and technical
arguments and the likelihood of resolving issues quickly (particularly via a
settlement) is extremely low.
Identifying
A Loss–The timing between when a loss
occurs and when a claim or suit is filed can be a mystery. A professional may
find out she's being sued today for something that happened ten years ago. The
potential for a huge time gap before a loss arises makes professional liability
a very difficult type of business to underwrite and to price.
You have invested a lot in your
business and your profession. It is important to be sure that you take the
steps to deal with the special as well as the routine sources of loss. As
usual, it is always a good idea to discuss your questions and needs with an
insurance professional.
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