August 2010, Volume 44
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369.1

OVERVIEW OF THE ISO EMPLOYMENT-RELATED
PRACTICES LIABILITY PROGRAM

(August, 2008)

Once, various courts held that Commercial General Liability (CGL) policies had to respond to employment-related complaints. Either a CGL was found to have an obligation to handle allegations of certain personal injuries or, minimally, the policy was obligated to provide a legal defense. Due to this situation, CGL wording was changed to specifically exclude employer liability.

For more information on CGL limitations, please refer to PF&M Section 270.4-2, Commercial General Liability Policy Coverage Form Analysis. Of particular interest should be exclusion 2.e., Employer Liability that is discussed in section one of the article.

In recent years an increasing number of allegations have been made by employees who claim to have suffered various types of financial loss or emotional injury because of their employer’s acts (or failure to act). The list of allegations involves wrongful termination, demoting an employee without justification, failure to hire or promote a worthy employee, unwarranted discipline or abuse (particularly sexual harassment). Many of these offenses are said to be the result of illegal discrimination on the basis of age, gender, religion, race, nationality, or sexual orientation. Other offenses are claimed to be a violation of the individual’s civil rights, or the failure to accommodate a mental or physical limitation or disability. Sexual harassment by the employer’s management or supervisory staff, or by fellow employees, has grown to include allegations of same-sex harassment. In addition to injuries involving sexual abuse, physical, mental or emotional abuses are also being claimed with more frequency. For more information regarding such claims, please refer to PF&M Section 369.6-3, EEOC Discrimination Lawsuits.

Employers must take great care to have firm, written policies and procedures in place to prevent such abuses and injuries. Various laws and government agencies hold employers responsible for the training and implementation of programs to protect their employees from supervisors and fellow employees. Modern trends toward "downsizing," business failures, relocations, outsourcing and companies phasing out or selling-off products or services leave more employees unhappy and likely to file claims. Often, employees deemed most expendable by the company become the most disgruntled and in the frame of mind to sue. In many other cases, employees are becoming more aware of their rights and are gaining the will to seek to have unacceptable actions and work environments addressed.

Unfortunately, an employer’s commitment to eliminating abuses in the workplace is not enough. The occasional employee may still sustain or claim to have sustained injury and the employer’s Comprehensive General Liability (CGL) policy probably won’t respond. For an example of how the CGL is not designed for such incidents, please refer to PF&M Section 270_C027, "Employment Termination Emotional Distress Held Not Covered", in Court Cases. The type of injuries specifically insured against in the standard CGL are Bodily Injury and Property Damage (BI and PD), terms that are defined in the policy and by numerous court decisions. Unlike BI and PD claims, most employment-related injuries are mental, emotional or financial. Some courts have extended the definition of Bodily Injury to include mental or emotional injury, especially if there are physical manifestations, such as migraine headaches, vision problems, stomach problems, etc. However, many do not. Financial and monetary damages aren’t typically considered to be Property Damage.

There are other barriers to coverage for employment-related claims under the CGL. First, the policy’s exclusion of expected and intended injury is often cited when adverse employment-related practices exist. Also, insurers have rushed to eliminate any exposure to these risks in the CGL policies they sell. They have, with few exceptions, added an absolute exclusion of any injury arising out of or related to employment. Clearly employers must look elsewhere for coverage. Please refer to PF&M Section 270.6-7, Employment Related Practices and the Employment Related Practices Exclusion, for more information on the coverage provided by a CGL policy.

Employment-Related Practices Liability Coverage Form—EP 00 01

This form is written on a claims-made basis and is not available in an occurrence version. We have not seen an occurrence form available in the marketplace. The ISO form contains the following sections:

·         Section I—Employment-Related Practices Liability Coverage

·         Section II—Who Is An Insured

·         Section III—Limit Of Insurance

·         Section IV--Deductible

·         Section V—Conditions

·         Section VI—Extended Reporting Period

·         Section VII—Definitions

Section I—Employment-Related Practices Liability Coverage

Here is a brief overview of the main concepts contained in Form—EP 00 01.

A. Insuring Agreements

The insurer agrees to defend the insured and pay for the damages that the insured is legally obligated to pay for injury covered by the policy. As usual, other policy terms and conditions limit which claimed "injuries" will be covered. Wording has been carefully chosen to make it very clear that defense expenses are handled only when damages are eligible under the policy. In other words, an insurer does not have to pay or reimburse defense expenses for an injury that is not covered by the policy.

The policy states that the insurer has the duty and option to investigate and to resist or to settle a claim (with the insured’s written consent). This provision requires the insurer to provide defense coverage. It also provides that the insurer will not settle these sensitive matters without the employer’s permission. However, the employer may be waiving coverage by not granting his or her consent.

No other obligations or liabilities are covered. No protection is available for civil or criminal fines imposed on the insured —with the exception of those Supplementary Payments that are defined elsewhere in the policy.

Defense Expense Limitation

An important item to point out in the ISO policy is that its coverage of legal costs is not unlimited as it is in many standard liability policies. The limit of insurance shown in the declarations is the most that will be paid for the total of all costs including defense expense. Therefore, any funds paid for legal costs reduce the policy’s available limit. It is extremely important to be aware of this limitation when setting the limit.

Example: Acme Publishing has an ERPL policy with a $1,000,000 limit. A former employee sues and wins an award in the same amount, $1,000,000. Acme’s total expenses were as follows:

Damage Award

$1,000,000

Attorney fees

$270,000

Expert witness expenses

$67,000

Court costs

$83,000

Defense expenses

$218,000

Total

$1,638,000

With the limitation of Acme’s policy, the company’s coverage was sadly inadequate. In this case, Acme would still suffer a serious financial loss (more than $600,000) even though it felt it had protected itself by purchasing insurance.

Example: The insured carries a $1,000,000 limit of insurance on its Employment-Related Practices Liability policy. The policy includes a $50,000 deductible. A claim is filed for $1,000,000 in damages as a result of an age-discrimination suit. The claimant is awarded $1,000,000 and the legal expenses amounted to $500,000. The policy will only cover $1,000,000. The insured must bear the other $500,000 rather than only the $50,000 it expected via the policy deductible.

B. Exclusions

The form contains several, critical exclusions:

1. Criminal, Fraudulent Or Malicious Acts

There is no coverage for criminal, fraudulent or malicious acts or omissions by any insured under the policy. The employer is still covered, however, though its supervisor may have committed a criminal act.

2. Contractual Liability

The ERPL will not cover liability which would not have existed had the insured not agreed to assume another party’s liability under a contract.

Example: Patsy Meeting Consultants, Inc. is insured under an ERPL from Toughluk Casualty. Patsy hired a team of project management specialists to train their staff on handling major convention planning. The training lasted several weeks. Besides the training fees, lodging, travel and meal expenses, Patsy’s contract with the consultants included extending the coverage of their business-related insurance policies (including the ERPL). A few months after the training, Patsy receives notification of a sexual harassment lawsuit. A junior consultant is suing her supervisor, claiming that he forced intimate relations on her throughout the time they were training Patsy’s staff. Patsy forwards the papers to Toughluk along with an explanation of their agreement. Toughluk sends back their response…tough luck, the ERPL doesn’t respond to their contractual obligation. Since the contract is valid, Patsy will have to handle the consultant’s suit on its own.

3. Workers Compensation And Similar Laws. This policy does not intend to cover anything that would be covered in policies written specifically to meet Workers Compensation statutes.

4. Violation Of Laws Applicable To Employers

This particular exclusion is a major component in understanding what is and is not covered by this policy. We will study it in a little more depth.

The policy expects the named insured and those under the named insured’s control to act as a responsible corporate citizen and therefore excludes violation of the named insured duties and responsibilities as required by statutes, rules and regulations issued by the federal, state or local authorities. The named insured is expected to keep up with these statutes and adhere to them. However, if the exclusion ended here there would be no reason for this policy. It goes further and says that if violation takes place in certain areas there IS coverage. The covered items are:

a. Title VII of the Civil Rights Act of 1964 and amendments thereto

b. The Americans with Disabilities Act, the Age Discrimination in Employment Act

c. The Equal Pay Act

d. The Pregnancy Discrimination Act of 1978

e. The Immigration Reform Control Act of 1986

f. The Family and Medical Leave Act of 1993

g. Similar rules or regulations to the above that are put in place by the state and local authorities but only

5. Strikes And Lockouts. Injuries to an employee on strike or lock out, or who has been temporarily replaced due to a labor dispute, are not covered.

6. Prior Or Pending Litigation

7. Prior Notice

Items 6. and 7. were added in ISO’s 2007 program revision.

Section II—Who Is An Insured

Under the current edition of the ERPL policy, the following are Insureds:

·         If the employer is a sole proprietorship, the owner and spouse are Insureds.

·         If it is a partnership or joint venture, the entity and its partners or members are Insureds.

·         If it is a Limited Liability Company, the entity, its members and managers are Insureds.

·         If it is an organization that is not listed above, then the entity plus "executive officers" and directors are Insureds.

Employees and former employees (but only with respect to offenses committed while in the insured’s employ) are Insureds unless otherwise excluded. In the earlier form only managerial or supervisory employees were included. But be aware that there is an endorsement available to restrict coverage to only supervisory employees.

A newly acquired or formed entity is covered. The insurer must be notified as soon as practicable, but no later than 90 days. Coverage does not extend to offenses committed before the entity was acquired.

There is no coverage, however, for any newly formed or acquired partnership, joint venture, or Limited Liability Company.

Note: No past or current entity is covered unless it is listed as Named Insured in the declarations. It is very important, therefore, to be sure that any separate legal entities are included.

Example: Mega Realtors has experienced tremendous growth, establishing branch offices throughout the state. It also buys the land where each office has been constructed. On the advice of its legal department, it decides to form an affiliate, Mega Landholdings. The affiliate becomes the legal owner of the land and offices and Mega Realtors leases the space from it. Mega’s legal eagle, after an annual review of their insurance policies, advises that Mega Landholdings be added as an insured on their ERPL policy.

Section III—Limit Of Insurance

As noted above, both defense expenses and damages will exhaust the policy limit. The limit is an "aggregate limit" and is the maximum the insurer will pay regardless of the number of insureds, the number of claims, or the number of claimants during the policy period.

Section IV—Deductible

Prior ISO forms used a co-payment to motivate the insured to control claims. Many insureds were uncomfortable because the co-payment amount is unknown until after the total amount of the claim is known. In response to competition, ISO substituted the use of a deductible in the standard form. However, endorsements are available to provide for a combination of deductible and co-payment or for a co-payment alone. The ERPL policy, as well as some optional endorsements, includes several examples to illustrate how deductibles and co-payments are applied. When both a deductible and a co-payment percentage are used, the deductible is first subtracted from a settlement or defense expense.

Section V—Conditions

Most of the conditions found in this policy are very similar to those found in other standard claims-made commercial liability policies. We will concentrate only on items that may be somewhat new or different.

B. Consent To Settle

In order to protect its reputation or for other reasons, the insured can prevent the insurer from offering a settlement. However, failure to agree may penalize the employer. If the insurer recommends settlement and the insured declines, the most the insurer is obligated to pay is the amount it would have paid if the insured had agreed to settlement.

J. If You Are Permitted To Select Defense Counsel

The insurer may permit the insured to select the defense counsel. This happens either by mutual consent or by order of a court or administrative body. When it does happen, the insurer still retains the right to attempt to settle with the claimant, with the insured’s consent and to appeal any settlement at its cost.

Section VI – Extended Reporting Period

As noted, this is a claims-made form. Before terminating (canceling or choosing not to renew) a policy, the insured should provide for continued coverage from another qualified and reliable source. The insurer must offer to provide an additional period to discover and report claims if the insurer cancels or refuses to renew a policy. The extended period is three years from the termination of the policy. However, the insured must request the extension within 30 days and must pay an additional premium that is likely to be up to 200% of the existing annual premium. If the insured chooses to cease purchasing coverage from the particular insurer, it should negotiate a "retroactive date" with its new insurer that will pick up claims arising from incidents that occurred during the expiring period but for which claims have not yet been made. Be very careful when changing insurers.

Section VII—Definitions

The following are terms that are unusual compared with a typical liability form and bear special consideration when evaluating ERPL coverage. For detailed information, please refer to PF&M Section 369.4-2, Employment-Related Practices Liability Coverage Form Analysis.

  • Coverage Territory
  • Defense Expenses
  • Discrimination
  • Employee
  • Wrongful Act
  • Suit