Volume 95

NOVEMBER 2014

Return to main screen

PF&M ANALYSIS:

REASONABLE EXPECTATIONS (Definitions and Interpretations)

(May, 2013)

The reasonable expectations doctrine, as it traditionally applied to insurance policies, referred to coverage disputes that included consideration of whether a reasonable person may have the expectation that the loss in question was eligible for coverage. However, that expectation must be objectively reasonable. In other words, would a typical person, under the same or similar circumstances, have expected the particular loss to be covered? This wording allowed review of various loss situations in a manner that included some objectivity. A particular individual's fervent belief that a given instance was eligible for coverage becomes irrelevant if the expectation, as viewed by a typical person, is considered to be unreasonable.

Related Court Case: “Use of Gas in Business Operations and Failure to Clearly Identify Gas as a Pollutant Obligates Insurer to Handle Fuel Spill Claim”

Doctrine Deals With Possible Ambiguities

More recently, while courts recognize that all parties to a contract benefit when there is a better understanding of how contracts will be interpreted, the application of the reasonable expectations doctrine has shifted...

Related Court Case: Extensive Renovation Qualifies Property for Vacancy Clause Exception

The shift in how reasonable expectations are applied by various courts is illustrated by an Oklahoma lawsuit. In one dispute, the Oklahoma Supreme Court handled a trial court’s request for guidelines on questions of law that arose during a trial. The high court observed that insurance policies are contracts of adhesion, defined as contracts drawn completely by one of the parties. It said: "The doctrine of reasonable expectations has evolved as an interpretive tool to aid courts in discerning the intention of the parties bound by adhesion contracts." It stated that an objective examination of policy language by courts was necessary if an insured could reasonably expect coverage.

The court agreed with the limitation. It said, additionally, that care must be taken that insureds do not expect to be able to justify coverage for any loss that occurs. It said that, when the doctrine is applied, it must be done objectively and even-handedly. Therefore, the high court recognized the reasonable expectations of both the insured and the insurance company in a particular circumstance.

Discussing Coverage

Agents and brokers can take several steps which will minimize problems associated with the doctrine:

1. Urge insureds to read the important provisions of their policies, with special emphasis on exclusions.

2. The insurance counselor must become thoroughly familiar with policy exclusions, and to point out to the insured any that might be especially pertinent

3. If other coverage options are available for a significant exposure that is essentially excluded, they should be discussed. An informed insured has clearer coverage expectations.

There should be no hesitation about calling attention to exclusions. They are easily understood, in general, when read by the layperson. The insurance industry has gone to great lengths to compose exclusions using simplified language. They have been gathered together, to the extent possible, in one prominent place.

Exclusions are reasonable, reflecting years of loss experience by numerous insurers with the various forms of insurance and the needs of insureds. The needs and concerns of insureds are further addressed by input from consumer groups and their actual participation in discussions with forms drafters when forms are reviewed and periodic changes are made in coverage.

Related Court Case: "Reasonable Expectations Doctrine Is Adopted By Oklahoma Supreme Court"