(March 2023)
A variety of
parties may qualify as insureds under an Accountants Professional Liability
Policy.
The named insured is the entity or
individual named in the Declarations. It may be a partnership or a sole
proprietorship or limited liability corporation.
Additional insured is a named insured's
previous name or the name of a firm acquired in a merger.
Example: Pete had handled
the professional liability insurance for Karl & Carl Accounting for
years. When he visited the firm to discuss renewing their policy. Karl said
that they wanted to change the name on the policy to Karl & Carl, LLC.
Pete wrote up the change and also assured them that it wouldn’t be necessary to
list "Karl & Carl Accounting" as an insured as coverage would
still apply to eligible incidents involving the previous firm name. |
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Past officers, directors, partners,
stockholders or employees of the named insured or an additional insured are
insureds only with regard to professional services performed on behalf of the
named insured or additional insured by such persons. They are granted insured
status because lawsuits generally name individuals who performed services for
the client, along with the firm.
An heir, executor, administrator and legal
representative of an insured is an insured but only to allow the
professional liability policy to continue to operate in the event of the
insured's death, incapacity, or bankruptcy. This protection applies only to liability
from professional services previously performed by or for the named insured or
an additional insured. Though instances may arise where the professional
liability policy would have to protect such a party, the likelihood of coverage
is low. It is unlikely that a legal representative, especially an executor or
administrator, would be involved with professional services. Chances are the
exposure would be handled by a CGL.
The basic
agreement in Accountants Professional Liability policies generally obligates an
insurer to respond to claims or suits against an eligible insured that involves
professional accounting services (including omissions). Naturally, such
services are part of the insured's accounting practice.
Covered damages are
defined by a typical form. It limits protection to compensatory damages.
Therefore, coverage does not apply to awards involving punitive damages,
exemplary damages or treble damages.
Note: It
is important to check a given form's definition of "damages" because differences
may arise. Some definitions are broader, permitting the policy to respond to
punitive damages when required under applicable state law.
Also be aware
that Accountants Professional Liability forms may define claim/loss adjustment
expenses as damages. In instances where such expenses are mentioned, they are
generally defined as amounts that, when paid, reduce the policy’s applicable
insurance limit.
Accountants
Professional Liability Insurance is written on a claims-made basis. The
following conditions must be met for coverage to apply:
·
The negligent act, error or omission happened on
or after the policy's listed retroactive date.
Note: Coverage applies even if none of
the acts took place during the policy period.
·
The insured had no prior knowledge (prior to the
inception date of the policy) of such actual or alleged negligent act, error,
omission or circumstance. Further, no insured must have had a basis to
reasonably anticipate a claim that would be covered by the policy.
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Example: Fairtown Bros. Accounting is
covered by an Accountants Professional Liability Policy that was issued
effective February 1, 2023, to February 1, 2024. A former client sues
Fairtown. The firm gets the notice of the suit on May 4th, 2023. The
insurer later denies coverage. The company, during the claims investigation,
interviewed the Fairtown receptionist who remembered that, during the firm's
Christmas Party in December 2022, a tipsy partner said that he had made a huge
mistake on an account and that they better find themselves some coverage. |
·
The claim is first made against the insured
during the policy period.
·
The claim is reported in writing to the company
no later than 60 days after the end of the policy period. If the insured purchases
an extended reporting period at the termination of the policy, claim may be
made during that period.
Related Court
Case: Accountant's Defense Required When Some Of Alleged Acts Were
Within Policy Period.
Some carrier’s
insuring agreement section includes specific instructions on who should be
contacted regarding claims as well as incidents that the insured suspects may,
eventually, result in a claim. If such instructions exist, an insured must be
careful and prompt to follow them. Failing to do so could affect coverage.
Note: In
some independent forms, this section includes the policy’s deductible
provision, but it will be discussed separately in its own section.
Accountants Professional Liability Policies are subject to
an aggregate limit of liability that appears in the Declarations. This is the
total amount of claim expenses, or damages, that the company will pay for all
covered claims made during the policy period. They must have been reported no
later than 60 days after the policy period or, if applicable, during an
extended claim reporting period or both combined.
Example: Accounting Firms A and B
each suffer a complex, contentious lawsuit. Firm A’s policy handles legal
defense costs separately while Firm B’s policy handles them as part of the
policy limits. Both have to pay (after their deductible) $950,000 in damages.
They both accumulated defense costs of $700,000. The results of the claim and
their insurance coverage are as follows: |
||
Firm |
A |
B |
Limits |
$1,000,000 |
$1,500,000 |
Deductible |
$10,000 |
$10,000 |
Total Paid By Insurer |
$1,650,000 |
$1,500,000 |
Total Paid By Firm |
$10,000 (deductible) |
$160,000 (deductible and $150,000 in
excess of limit) |
Defense costs
These are, in
general, included within the specified insurance limits. They are a major
factor in overall claim expense and a compelling reason for an accounting firm
to carry high limits or, if there is an option, cover them as a separate item
in order to preserve the policy’s applicable insurance limits.
Example: Knumbers
Akkounting Group specialized in small business accounts and it was covered by
an Accountants Professional Liability policy with a limit of $300,000. Jamie,
one of Knumbers' veteran CPAs, had visited Harshtone Events several times to discuss
some business accounting issues for their jointly owned catering firm.
Several months later, Mrs. Harshtone sues Jamie and Knumbers. She alleges
that Jamie assisted Mr. Harshtone in moving funds from several accounts and
hiding the funds prior to filing for divorce. Knumbers' insurer defends the
claim and, rather than continuing the trial, they settle for $250,000. The
trial and related expenses exceed $70,000 and, since such expenses are
handled under the policy limits, the insurer only pays $50,000 of the associated
costs. Knumbers has to come up with the remaining
$20,000. |
|
Some insurers
incorporate a separate limit of liability in their policies for each covered
claim in addition to an aggregate limit. Whether or not an "each
claim" limit is included, two or more covered claims arising out of a
single negligent act, error, or omission, or any series of related negligent
acts, errors, or omissions are treated as a single claim.
The insurance
limits specified in the Declarations (aggregate and, if included, each claim) are
the maximum the insurer will pay regardless of the number of insureds,
individuals or organizations that make a claim, or the number of claims that
are made.
A deductible is
stated in the Declarations for each claim, regardless of whether a policy is
written with a per claim limit of liability or if it only shows an aggregate
limit. It must be paid by the named insured and is applied to the payment of
damages and/or claim expenses.
Subject to the
deductible provision for each claim, an aggregate deductible provision
functions to limit the deductible paid by the named insured during the policy
period, to an amount stated in the Declarations.
Mitigation Consideration
Some insurers, as
a way to minimize litigation costs, provide an incentive. Specifically, the
insurer may substantially reduce or even waive the stated deductible if a loss
is handled via alternative dispute resolution instead of a trial.
Some carriers
provide additional coverages as part of their basic policy such as:
Defense Expenses
Under
forms that provide a legal defense separately from the policy’s liability
limit, the coverage may appear under a supplemental section in order to clearly
present the insurer’s obligation.
Disciplinary Activity
This
coverage defends the insured against a disciplinary inquiry. Such an incident
must be incurred and reported within the applicable policy period (or extended
reporting period) and must involve acts or errors that qualify for coverage.
The limit provided is usually both a per incident and policy period aggregate.
Reimbursement Expenses
This
provision reimburses an insured for expenses incurred with cooperating with the
insurer with regard to a claim or lawsuit, including loss of income. Such expenses
commonly occur due to having to appear at trials, depositions, hearings or
mediation proceedings. Both a daily and aggregate limit usually apply.
Subpoena Expenses
This
provision provides a stated limit that handles requests made of an insured to
submit documents or testimony related to a lawsuit or claim for damages. This
coverage, naturally, includes a responsibility to notify the insured of such a
request. Further, the insurer will provide separate, legal counsel to assist
with subpoena requests.
Familiarity with
the exclusions in a professional liability policy for an accounting firm is
essential for the agent or broker who arranges the protection and for the
individual who purchases it. Most exclusions are essential and may not be removed.
Some may be modified or additional coverage may be arranged in light of
information developed in the application for the policy. Because different
carriers have different philosophies, it may be worthwhile to discuss how
accounts with some undesired exposures might be acceptably underwritten.
In general, the
company will not pay damages or claim expenses for any claim arising out of:
·
Any incident that may create a claim, that an
insured knew existed before the inception of the policy.
·
Actual (or alleged) acts/omissions that an
insured knows were wrongful. The exclusion applies whether the act involved an
insured or is done at the direction of any insured.
Note: Some policies make an exception
and provide for defense of innocent insureds.
·
Bodily injury, sickness, disease or death of any
person; or injury or destruction of any tangible property, including loss of
its use.
Note: Damage to clients’ records is an
exception in some policies when such records are in the insured's care,
custody, and control in the course of performing professional services for the
clients.
·
Actual or alleged wrongful hiring or employment
practice, humiliation, harassment, misconduct, or discrimination of any kind by
any insured, based on but not limited to race, color, creed, national origin,
physical or other disability, marital status, age, sex, or sexual orientation.
Note:
If there is no provision for deleting this exclusion by endorsement,
employment-related practices liability insurance is available.
Related Article: Employment-Related
Practices Liability Coverage Form Analysis
·
Acts related to performing professional services
for banks, savings and loans, credit unions and similar financial institutions.
·
Any insured's involvement in providing
professional services to any entity not named in the Declarations that is owned
(wholly or partially) by an insured. Ineligible entities may include a trust or
estate. Ineligibility occurs when an insured:
- is an heir,
beneficiary, or distributee
-is an officer,
partner or employee, or
-to any extent controls,
operates or manages the trust or estate.
Note: This exclusion does not apply to
professional services in an insured's capacity as a trustee when no insured is
a beneficiary of the trust. However, the terminology is governing.
Related Court Case:
"Trustee Function Held Not Within Scope Of Accountants
Malpractice Policy"
Another group of activities that
fail to qualify for coverage under an Accountants Professional Liability
Program includes the following:
·
Performance of investments, or variations in the
market value of any investment
·
Personal profit or advantage gained by any
insured to which the insured is not legally entitled
·
Liability of others assumed by any insured under
contract or agreement
Note: This exclusion does not apply to
a contractual obligation that would have existed regardless of any agreement.
·
Fiduciary activities of the insured under the
Employee Retirement Income Security Act of 1974 (including subsequent
amendments and related regulations)
Note: Applicable policy wording must be
reviewed under this exclusion as some forms make a distinction between
fiduciary activities and professional services. The applicability of the
exclusion then depends upon how activities and services are defined.
·
Notarization of a signature when the signatory
has not appeared in person before the insured
·
Formation, syndication, operation, sale, or
recommendation of private placements, limited partnerships, syndications of any
kind, or real estate investment trusts.
·
Development, manufacture, sale, or lease of
computer hardware or software by the insured
·
Discharge, dispersal, release, seepage,
migration, or escape of pollutants and compliance with regulatory agency clean
up directives
·
Nuclear projects, nuclear reaction, radiation or
radioactive contamination
·
Any claims filed by one insured against any
other insured
Note:
This exclusion includes claims for wrongful termination of employment and those
arising from insider feuds or differences. Such claims are typically covered by
Employment Practices Liability Insurance.
Related Article: Employment-Related
Practices Liability Coverage Form Analysis
Other exclusions in general use
apply to:
·
Return of or reimbursement for fees for
professional services
·
Libel or slander
·
Claim by any enterprise that wholly or partially
controls, manages, operates or holds ownership in any insured at the time
professional services are performed
·
Insolvency or bankruptcy of an insured
·
Claims arising out of professional services
relating to or involving any security that must be registered, qualified or
reported under any specified federal laws or state laws governing securities
transactions
Note: When this type of claim is not
excluded, the exposure might be avoided (or at least minimized) by placing a statement
in the application that the accounting firm does not perform such work.
·
Arising out of allegations of infringement of
intellectual property
·
Arising out of incidents typically considered to
be related to advertising, broadcasting or telecasting that is done for the
benefit of any insured
·
Arising out of allegations of violations of
privacy rights
There may be substantial
differences in exclusions found in different Accountants Professional Liability
Policies. It is important that the parties involved be familiar with a
particular form's provisions. For instance, some forms have additional
exclusions regarding an insured making warranties/guaranties, or involvement in
peer review, auditing, counseling, professional boards, use of inside information
and other activities. Potential disputes can be avoided by making sure the
named insured reviews and understands the exclusions. Special attention should
be given to any new limitations that take affect in a renewal policy.
Certain terms with special meaning
are used repeatedly in accountants professional liability policies. Because of
their particular meaning, they may appear in bold face type or quotation marks
and then defined in a separate section. They include:
Affiliated Firm─refers to entities that, via written agreement, perform
professional services on behalf of the insured.
Alternative Dispute Resolution─refers to mediation or
arbitration (non-binding) activities in which an insured participates (with the
insurer’s permission).
Related Article: Alternative Dispute Resolution – Mediation
Claim─meaning a demand for money or services, including service
of suit or institution of arbitration proceedings against the insured for
damages.
Claim Expenses─meaning fees and other charges by attorneys (designated by
the insurer); expenses related to investigation, adjustment, defense,
settlement or appeals; and premiums for appeal bonds required with respect to
covered claims. Related prejudgment interest and taxes also qualify as claim
expenses.
Note: The term does not include
salaries of insurance company employees or officials that, conceivably, could
have an impact on the insured's limit of liability.
Covered Act─meaning an action, allegation, error or omission involving
the professional services provided by the named insured.
Crises (or Crises Event) ─meaning any wrongful act
committed or allegedly committed by the named insured which creates adverse
public reaction that harm the insured’s business reputation.
Damages─meaning any amount an insured is legally obligated to pay
as a result of a covered claim, including judgments and settlements. It does
not include punitive damages, exemplary damages, or treble damages (unless
coverage is required under applicable state law), sanctions, fines, or
penalties (except for assessments against clients of the insured by the IRS or
any state or municipal tax authority), payment for professional services
(including the return, withdrawal or reduction of fees paid to the insured).
Insured─meaning the named insured and any additional insured named
in the Declarations. It also includes past or present officer, director,
partner, stockholder or employee but only for professional services performed
within the scope of duties on behalf of the named insured or an additional
insured. If a named or additional insured dies, becomes bankrupt or incapacitated,
its heirs, executors, administrators and legal representatives are insureds but
only with respect to liability arising out of professional services performed
by or on behalf of the named insured or an additional insured prior to such
death, incapacity or bankruptcy.
Named Insured─meaning the entity or individual named in the
declarations.
Personal Injury─meaning incidents such as detention/imprisonment, false
arrest, wrongful eviction or entry, invasion of privacy, libel, slander,
distribution of material alleged to hurt another entity’s reputation.
Policy Period─meaning the period from the effective date of the policy
to the time the policy either expires or is terminated, whichever is earliest.
Predecessor Firm─meaning an accounting-related business that is no longer
in operation but from which over half of the current named insured’s revenue
was derived or over half of the current named insured’s employees were
employed.
Professional Services─meaning services performed for
others in the insured's capacity as an accountant or notary public. The term
generally applies to the notary public function because the certification of
signatures on financial reports and other accounting documents is crucial to an
accounting firm's operation.
Subsidiary─refers to an entity that an insured holds an ownership
percentage exceeding 50% when that entity provides eligible professional
services.
Suit─meaning a civil proceeding that occurs in a court of law.
An insured must
quickly report any claim to the insurance company. The notice must include
every demand, notice, summons, or other pertinent information received by the
insured or its representative.
Accountants Professional Liability Policies (in
general) provide exceptional protection for possible claims that could arise
from conditions of which the insured becomes aware. If the insured gives notice
(of such concerns) during the policy period, within 60 days after expiration,
or during an extended claims reporting period, any subsequent claim arising out
of the identified act, error or omission is considered to have already been
reported. The insured must have first become aware of a possible claim during
the policy period or extended claims reporting period, if any. The insured's
notice to the company must include key information such as:
·
The potential claimant’s name and address
·
A description of the professional services
provided or that allegedly should have been provided
·
An explanation of the belief that claim may be
made and the date when the insured first became aware of the possibility of
claim
·
Explanation of the type of claim anticipated
Accountants
Professional Policies typically include the following provisions that, for the
most part, are similar to those found in a standard CGL: However, there are
some provisions that differ from a CGL, so it is always important to review a
given policy’s specific conditions to be certain what applies.
Assignment
– Policy assignments may only be made with the carrier’s prior, written
permission.
Example: Fairtown Bros. Accounting is covered by an Accountants
Professional Liability Policy. Both of the Brothers decide to retire, so they
sell the firm to a group of their employees who rename the firm “New Crew
Accounting.” The Brothers also give the new owners a signed statement
declaring that they have officially turned over ownership of their
professional liability policy to the new owners. However, their insurer is
never notified of the change. The policy is no longer valid because it does
not show the correct insured. |
Bankruptcy
– An insured’s bankruptcy does not affect the insurance company’s policy
obligations.
Cooperation
– This provision requires an insured to notify insurer regarding situations
that may create a claim/loss and to send any and all relevant paperwork to the
insurer (such as notice of claim, suit, summons, etc.). Notification must be
timely and in writing. Further, insured must be willing to help with all areas
requested by the insurer, including providing testimony, attending dispositions
and hearings and participate in other areas to handle a claim or resolve a
dispute.
Declarations
and Application – This provision explains that, since the insurer relies
heavily upon the information supplied by the insured, that all insureds under
the policy are bound by the information provided in the application and
declarations.
Deductible –
The amount that appears as the applicable claim deductible is the maximum
amount the insured is obligated to pay except when a loss exceeds what is
available under the policy.
Endorsements
(Changes) – The policy’s general conditions are not affected unless a
written change is accepted and applied to the terms.
Liberalization
– The applicable policy will automatically receive the benefit anytime the insurer
adopts program-wide changes that broaden coverage but only when such changes do
not involve additional premiums.
Legal Action
– An insured may not take legal action against the carrier until the insured
fulfills any and all required policy conditions regarding disputes.
Note: It
is common in professional liability policies to require that, before legal
action takes place, a judgment or settlement that determines the insured’s
obligation to pay a loss must occur.
Premium
– Determined according to carrier’s applicable rules, rates, plans, discounts,
surcharges. The insured is responsible, when necessary, for premium audit
purposes to keep relevant records and to share such information when requested
by the insurer.
Conformity
to Statute – This provision allows the policy to automatically comply with
the requirements of any given jurisdiction.
Other
Insurance – This condition explains that, when other sources of coverage
apply to a given occurrence, this policy acts as excess coverage. However, when
other coverage exists and the other coverage also has an excess provision, then
each policy will respond to an eligible loss on a pro-rated basis. When this
policy is allowed to act as excess protection, the carrier does not have to
provide any assistance with a legal defense, unless it chooses to do so.
Subrogation – This condition allows the insurer to assume an
insured’s legal right to secure recovery from any party that may bear total or
partial (financial) responsibility for any payment made by the insurer. The
insured is obligated to make sure nothing is done to harm the insurer’s rights.
Termination
– This provision explains the circumstances under which either the insured or
the carrier may terminate coverage, either via cancellation or allowing a policy
to expire without renewing coverage. Typically, state termination laws
supercede the stated policy provision. A given number or days and process of
mailing apply to various, specified conditions, particularly nonpayment.
Voluntary
Payments – This provision bars coverage or reimbursement of payments that
an insured makes without the knowledge and consent of the insurer. It also
prohibits an insured from making unauthorized agreements regarding damage
claims related to either lawsuits or alternate dispute resolution.